Terms of service

Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern the use of this website and any products or services supplied by DES Limited (“the Company”, “we”, “us”, or “our”).

By accessing our website, placing an order, or engaging our services, you agree to be legally bound by these Terms. If you do not agree, you must not use our website or services.

2. Company Information

DES Limited
Knowles Industrial Estate
Buxton Road
Furness Vale
High Peak
Derbyshire
SK23 7PH
United Kingdom

Email: desaboard@gmail.com
Telephone: 01663 744824

DES Limited is incorporated and operates in accordance with the laws of England and Wales.

3. Scope of Services

We provide goods and/or services as described on our website, quotations, order confirmations, or contractual documentation. All descriptions are provided in good faith and may be subject to change without notice.

We reserve the right to withdraw, amend, or suspend any product or service at our discretion.

4. Orders and Contract Formation

4.1 All orders placed constitute an offer to purchase.
4.2 A binding contract is formed only once we issue written confirmation of acceptance (including email confirmation or dispatch notification).
4.3 We reserve the right to refuse or cancel any order prior to acceptance, including for pricing errors, stock availability, or suspected misuse.

5. Pricing and Payment

5.1 All prices are stated in GBP (£) unless otherwise specified and are exclusive of VAT unless explicitly stated.
5.2 Payment must be made in full prior to dispatch or commencement of services unless otherwise agreed in writing.
5.3 We reserve the right to amend pricing at any time without prior notice.

Failure to make payment may result in suspension, cancellation, or legal recovery action.

6. Delivery and Performance

6.1 Delivery times are estimates only and not guaranteed.
6.2 We shall not be liable for delays caused by third parties, force majeure events, or circumstances beyond our reasonable control.
6.3 Risk in goods passes to the customer upon delivery.

7. Returns, Cancellations, and Refunds

7.1 Consumer customers have statutory rights under the Consumer Rights Act 2015.
7.2 Business-to-business transactions are excluded from consumer cancellation rights unless otherwise agreed.
7.3 Custom, bespoke, or made-to-order goods are non-refundable unless defective.

Any claims must be notified in writing within a reasonable time of receipt (within 24 hours of delivery)

8. Intellectual Property

All intellectual property rights, including but not limited to trademarks, logos, designs, text, and technical content, remain the exclusive property of DES Limited unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written consent.

9. Limitation of Liability

9.1 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
9.2 Subject to the above, our total liability shall be limited to the value of the goods or services supplied.
9.3 We shall not be liable for indirect, consequential, or economic losses, including loss of profits, revenue, or business opportunity.

10. Warranties and Disclaimers

10.1 Goods and services are provided “as is” and “as available” unless expressly stated otherwise.
10.2 We make no warranties beyond those required by law.

11. Data Protection

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details are outlined in our Privacy Policy.

12. Force Majeure

We shall not be liable for any failure or delay resulting from events beyond our reasonable control, including but not limited to acts of God, strikes, supply chain disruption, or governmental actions.

13. Termination

We reserve the right to terminate or suspend access to our services immediately where there is a breach of these Terms or misuse of our services.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

15. Amendments

We may update these Terms from time to time. Continued use of our website or services constitutes acceptance of the revised Terms.

16. Contact

For all contractual or legal correspondence, please contact: